What is the role of a ground handler?

What is the role of a ground handler?

Ground handlers, also known as ground handling crew, are staff members of airline companies or airports who load and unload goods and lade, as well as perform various types of job work to prepare planes for flight.

What is the major categories of ground handling services?

The major categories of ground handling services are described below.

  • Cabin service.
  • Catering.
  • Ramp service.
  • Passenger service.
  • Field operation service.
  • Asia.
  • The Caribbean.
  • Europe.

What is ground staff duty?

Outside the terminal, the ground staff is responsible for: Loading and unloading bags and other luggage to and from the plane. Helping passengers and the flight crew to get on and off the plane by providing the stairs. Indicating to the pilots which taxi spots they should use after the plane has landed.

What administrative duties will you perform as ground staff?

Ground Staff Responsibilities:

  • Greeting and welcoming passengers, and responding to questions.
  • Checking in baggage.
  • Making reservations.
  • Selling airline tickets.
  • Stocking aircraft with refreshments.
  • Cleaning aircraft after flights.
  • Assisting disabled passengers and those with small children.

What is meant by ground handling?

Description. In aviation, the term “ground handling” refers to the wide range of services provided to facilitate an aircraft flight or aircraft ground repositioning, preparation for and upon conclusion of a flight which will include both customer service and ramp service functions.

Is ground staff a good job?

A career as a ground staff is good for the candidates who are interested in helping others and providing assistance. This profile helps one improve his presentation and communication skills. Many job roles are available.

What is the minimum height for ground staff?

How to prepare for airport ground staff interview? A candidate must qualify the basic requirement of Height (Male:170cms/Females:155cms) and a candidate must be a graduate (Result awaited) with good communication skills and pleasing personality.

What do you mean by ground handling?

What are the possible conditions that can affect the ground handling operation?

The Primary factors are:

  • Human error.
  • Failure to follow established procedures.
  • Poor or inadequate training.
  • Ramp congestion.
  • Substandard equipment maintenance.
  • Lack of standardisation.

What is the requirement for ground staff?

To become Airport Ground Staff the minimum qualification required is +2 any stream followed by Diploma or PG Diploma course in the related field. To become an Airport Ground Staff the aspiring candidate must be between the age group of 18 years to 27 years.

Does ground staff have uniform?

Jackets, skirts, shirts and pants are the most used garments for a uniform package. Add ties and tie clips, scarfs, nametags or other accessories to make your ground staff uniform package stand out. Contact us to learn of your various possibilities for customization to meet your individual requirements.

What are the responsibilities of airport ground handling staff?

Ground handling staff or Ground handlers are responsible for loading and unloading freight and baggage from the planes including additional jobs to prepare the aircraft for its next flight. They are the employees of an airline company or an independent airport ground handling company.

What kind of equipment do ground handlers use?

In the course of loading and unloading freight, ground handlers are required to use material handling equipment, such as forklifts, conveyor belts, and freight delivery vehicles. Most ground handlers are required to hold a valid driver’s license

What’s the job description of a ground staff?

Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers. Greeting and welcoming passengers, and responding to questions.

Can a airline contract for ground handling services?

Airlines may choose to contract for ground handling services under the terms of a Standard Ground Handling Agreement (SGHA) published in the International Air Transport Association (IATA) Airport Handling Manual. Airlines may also contract for ground handling services under non-standard terms.