Table of Contents
Can you merge two Webkinz accounts?
I want to merge/separate Webkinz pets from an account. We can, however, merge accounts if the pets were adopted within the past 30 days. If this is the case, please visit the Webkinz World homepage and click on “Customer Support.” Click on Account Issues and choose the option that applies to you.
What happens to old Webkinz accounts?
Ganz, the company that owns the Webkinz brand, has announced that it will permanently delete all archived, inactive accounts on October 1st, 2019. If you’ve left your account inactive for more than a year and don’t log in by September 30th, your pet will be deleted forever.
How can I move my Webkinz dog to another room?
The ‘walk’ button is active (green). If the walk button is active, and your pet still isn’t moving, please click ‘map’ and then click on another room in your house. If you only have one room, please purchase another one and then click on it. Your Webkinz pet will jump to this new room and you should be able to move your pet around.
What to do if Webkinz World is not working?
If you have a new code, and it’s not working, please go to the Webkinz World homepage and click on “Customer Support. Click “Adoption Issues” and choose the option that applies to you. My computer isn’t working/Webkinz World is slowing my computer down.
Can you use old pet codes in New Webkinz?
Can I use my old pet codes in new Webkinz? No. For the same reasons above, those pets simply aren’t in the game to adopt. To avoid players thinking that the codes will work, we’ve made pet codes 15 characters here, instead of the 8 in Classic.
How can I recover my parents Webkinz account?
If you’re already provided a Parent’s Email for their account you can choose this option to recover their login information. If you have not yet provided a Parent’s Email, you will need to use a Secret Code from one of your Webkinz Pets to recover their login information.